1. What kind of wax is used in Aura Scents NY candles? 

*The wax used is Coco-Apricot wax, which is derived from coconut. Please be mindful using this candle if you have a coconut allergy. 

2. Can the jars be reused?

*Yes, the candles can be reused by gently removing the wax once its burned to the last 1/4" from the bottom. Wash the jar with soap and hot water to removed any residue or debris. ***Once Purchased, Aura Scents NY will not assume liability for ANY results of continued reuse of the jar by the consumer.

3. Can I return or exchange my candle?

*All candles are final sale. If you received a damaged candle, please email us at AuraScentsNY@gmail.com for further assistance. 

4. How often should I trim my wick?

*Always trim your wick to 1/4"-1/8" before lighting. 

5. Why can't I smell my candle in a large space? 

*Smaller candles were designed to fill small spaces such as the bathroom or bedroom. Larger candles will fill a larger space such as the living room better. 

6. How long is processing and shipping?

*Please allow efficient production time to ensure the best optimal performance from your candle. Shipping time is 3-5 business days. 

7. Do you offer local pickup?

*No, however Aura Scents NY does offer local drop off at checkout. 

8. Do you ship internationally?

*No, Aura Scents NY doesn't ship outside the U.S. 

9. Should I move my candle after blowing it out?

*NO! Do not move your candle right after blowing it out. Allow the candle to cool and solidify completely before touching/moving it.